SIAC congratulates Ivan Spector as he takes over the reins of the The Monitoring Association (TMA), formerly the Central Station Alarm Association (CSAA). He knows his stuff. That includes issues related to alarm management.
Ivan was a founding member of SIAC’s board, a unique individual with an international perspective on security issues, hailing from Quebec, Canada. The Canadian Alarm Association (CANASA) is one of the four associations represented on our board, and Ivan brought long-term industry knowledge to his position along with a broadening of scope for our coverage into Canada. The issues we deal with are NOT just U.S.-centered. Ivan knows this and has always shared his strong voice of reason directed towards finding solutions. We appreciate that, and know he will bring those qualities as he heads TMA.
TMA is seeking to grow, and that change is reflected in its new brand name. Reaching out to companies that monitor who are not boxed in by the “security monitoring” mantle is one of Spector’s challenges. We know he will think and act outside the box to bring new companies to the association and it will be stronger because of him.
Technology, membership, education and investment in growing ASAP (Automated Secure Alarm Protocol) are all top issues he will focus on. From SIAC’s perspective, when Ivan and TMA succeed, the electronic security industry and SIAC succeed as well. Why is that?
Quite simply, it’s because we have intertwined goals. Quality monitoring reduces the number of false dispatches. Better educated service representatives means quality information is shared on the ground with customers. They learn to operate their systems more effectively. This, too, minimizes false dispatches. Better technology like ASAP streamlines and standardizes the call-our process to customers when an alarm signal goes out. That reduces human error and simplifies the process.
Because Spector understands these issues through his over-40 years of industry experience, he is well-positioned to help companies grow and improve. But beyond that, Ivan is a leader and someone who teaches others while bringing them together. We’ve seen him in action for many years and know he will benefit all of us. Congratulations Ivan. We’re looking forward to your leadership.