EPS Takes Home 12th Annual Police Dispatch Quality Award

Engineered Protection Systems (EPS) took home the 12th annual Police Dispatch Quality (PDQ) award. As one of the sponsors of the award, SIAC was on hand to present the it at ESX in Nashville, TN in late June.


EPS has applied for the award more than once. Their diligence and ongoing high quality alarm management programs were rewarded. This says a lot about EPS, and what it takes to successfully improve alarm management practices: a commitment to the cause and follow-through. You can’t magically assume that through good intentions your company will be able to reduce the number of unnecessary calls for police dispatch.


Instead, it takes clear direction from management of the company, as EPS demonstrated, then development of the programs and follow-through by committed employees. EPS had all these components in its program, and that says a lot about them.


EPS puts its effort into executing on its beliefs. Engineered Protection Systems has consistently shown itself to be extraordinarily conscientious, exacting and effective where it comes to alarm management and dispatches. These efforts have garnered EPS recognition as a PDQ runner-up on multiple occasions, which is quite an achievement in itself.


EPS has served the Michigan community since 1955. The company has locations in Grand Rapids, Kalamazoo, Traverse City and Petoskey. An in-depth look at the company’s award-winning practices will be featured in the October issue of Security Sales and Integration Magazine.


SIAC, the False Alarm Reduction Association (FARA) and Security Sales & Integration established the PDQ award program in 2005. Honeywell provides a $1,000 donation to the winner.


Also endorsed by the Installation Quality (IQ) program, the PDQ award program spotlights alarm installing and monitoring businesses for creating best practices that help prevent false alarm dispatches.

About justwrite15

Dave's column has run in multiple small town newspapers across the U.S., in Nebraska, Illinois, Pennsylvania and Texas,where Dave has been able to entice personal friends and editors to run his social commentary. His column has also been picked up by www.coastalmonroe.com. It has appeared in newspapers since 1998, and began in response to one of the school shootings so depressingly familiar in America. His commentary has morphed into a weekly offering of humor, insights and advice on how to find sanity in an insane world.
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