ADT recently announced going live with ASAP (Automated Secure Alarm Protocol), and according to CSAA (Central Station Alarm Association) Executive Director Jay Hauhn, that action should spur its adoption by others (See: http://www.securitysystemsnews.com/article/adt-goes-live-asap).
This is extremely encouraging news, and a major step forward for more effective response program to alarms. It is also a large positive step for law enforcement by taking some of the human error out of calls to police for alarm dispatch.
ASAP is designed to improve the speed and accuracy of transmitting data from alarm monitoring centers to PSAPs (Public Safety Answering Point). Because alarm users’ information has already been inputted to a data system within ASAP, when an alarm is triggered, that information can be immediately dispatched electronically to PSAPs, rather than a call being placed. That streamlines the process and reduces errors.
SIAC has long been a proponent of ASAP, working with monitoring centers and local governments across the country to build support for the program. This step by ADT increases visibility and viability of ASAP’s value to others. As the network of companies actively using this system grows, it makes sense for others to join as well.
Similar to any adoption of new technology, the first step towards adoption is often the hardest. We’ve seen specific cities pick up the protocol the past few years. Now with the addition of a major company like ADT implementing ASAP, SIAC is hopeful others take note and jump on board. It makes sense for security companies to make this adjustment both for business reasons, to improve alarm management practices, and to help build stronger relationships with local law enforcement.