The use of professional alarm monitoring services continues to rise. That’s according to a report from: Parks Associates, American Broadband Households and Their Technologies. From 2013 to 2014, professionally monitored security systems rose from 17% to 18%, while self-monitored, fee-based security systems dropped from approximately 3% to 2%.
The figures demonstrated that approximately 26% of homes have some form of security system or monitoring in place in 2014 (out of 100 homes, 18% have pro monitoring; 2% self-monitored; and 6% with a stand-alone security system – 18% + 2% + 6% = 26%).
As we noted in this blog several weeks ago, professional monitoring is important for the consumer to ensure the best trained and prepared representatives are handling your calls. This report bears that out.
For more on the issue, check us out at: https://siacinc.wordpress.com/2015/04/28/professional-monitoring-is-here-to-stay/.