If you’ve been in the electronic security industry for more than a few months, you understand how large the smart home looms in terms of our future. For the past 4-5 years, the interconnectedness of the smart phone and home has become a critical issue in terms of business growth for home (and business) security companies.
Similarly, as more services are offered through the smart home-phone c onnection, we have to remain aware of alarm management issues associated with wireless applications. Managing alarms effectively means using quality equipment (CP-01) in your installations, teaching the customer how to properly arm and disarm the system, and providing quality monitoring (including two-call – ECV – verification).
Smart homes are going to be integral in more and more new home construction and older houses that are retrofitted. Customers want security, along with temperature controls, remote features and an ability to turn lights on and off in their house regardless of where they are at the time.
SIAC encourages our industry to not only stay on top of this trend for the good of your company, but also to ensure we continue to improve the effectiveness of security systems to lower the rate of unnecessary alarm activations. Find out more on how we can help you: http://www.siacinc.org.