If you are a consumer seeking a reputable home or business security company for an installation, SIAC recommends you do some research before making your final decision. You want your family, assets and employees protected in a responsible, ethical and effective manner.
Both the Better Business Bureaus around the U.S. and the Federal Trade Commission have recommendations on their Web sites for you to check. They give you specific details on what to look for, and where a red flag is being raised.
We would add an issue or two for your consideration. One question for consumers to ask is about a company’s alarm management program. First, do they have one? If so, what specific measures do they take to reduce nuisance alarms and ensure systems are properly operated and maintained by the installing company?
Consumers should ask these questions to find out about the security company’s commitment to quality installations and alarm management. Taking additional steps to manage alarms the right way says something about the business selling, installing and maintaining the system to you. It says they are committed.
Seeing that commitment provides you additional information about a company’s integrity and how they operate. In many ways, it’s just plain good business to have a high quality alarm management program. Asking questions helps you get the answers you need to make a better decision. Contact SIAC, if you’d like to better understanding of what to look for: http://www.siacininc.org. You can also go to ESA’s consumer Web site address — http://www.alarm.org/ — for more tips and finding a member company.