The Central Station Alarm Association (CSAA) provides many benefits to the electronic security industry. In one of their recent efforts, CSAA is going beyond its membership to help improve alarm response efficiency and quality. SIAC salutes them for the steps they are taking to extend the Automated Secure Alarm Protocol (ASAP), which was developed jointly by the Association of Public-Safety Communications Officials (APCO) and CSAA over the course of several years
Approximately 100 CSAA members have helped fund the program, allowing them to contract and connect to the system. In short, they are able to send electronic responses from their monitoring stations to Public Safety Answering Points (PSAPs). This eliminates some of the human errors that could occur in placing calls to local law enforcement to let them know of an alarm activation at a customer’s home or business. Sending the notification electronically also speeds the process of informing the local agency.
There are a number of issues that still must play out. Cities must enroll in the program. Monitoring companies must also take advantage of the system. Recent numbers indicate that over 40 companies are on board with ASAP, though the system is not active for every jurisdiction.
The two largest cities deploying ASAP are Washington, D.C. and Houston. Over the next year, according to CSAA, Boston and Seattle expect to add the protocol, along with the entire state of Delaware. That’s good news for all of us in the electronic security industry.
If you’d like to find out more about ASAP, contact CSAA at: http://csaaintl.org/.