As companies grow in the security industry, their responsibility to market, sell, install, service and monitor alarm systems to the highest quality standards also grows. Every company counts when we look at improving alarm management practices, but the plain facts are that if you have a bigger footprint, you affect more customers.
That means good installations play a larger role in lowering the rate of unnecessary alarms, and improving the standing of the industry as a whole. Other benefits include an improved public image for our industry, as well as the perception (and reality) that these professionally installed systems are reliable.
We are also demonstrating to our law enforcement partners that we take alarm management seriously despite the ever growing number of systems installed every year. When police have to respond to fewer alarms, they are able to spread their resources elsewhere. That helps the local community ensure greater public safety.
Two security companies have recently been singled out in the trade press for their growth – Per Mar Security acquiring two companies in Indiana, and Vivint, which was ranked No. 2 in Inc. magazine’s Hire Power Awards, honoring the biggest U.S. job creators over the past 18 months. They are good examples of the health in our industry, and good reminders that as your company grows, so does your responsibility to be a good steward for alarm management practices.
Whether a company grows through acquisition or organically, those extra installations become more visible to others. SIAC is prepared to help with education and outreach so our industry as a whole continues to improve alarm management practices and build on successes. Find out more by going to: http://www.siacinc.org/. We’d like to hear what you think. Please add your thoughts to the comments section of this blog.