Law enforcement should stop responding to sites that chronically abuse their alarm systems. That’s plain and simple. Taking this one step after following our other best practices and you will see a sharp decrease in the number of unnecessary alarm dispatches.
Security companies need to help. By working closely with local officials, providing necessary information and follow-up to educate and eradicate chronic abusers, a better relationship with your local police department will develop.
What’s the big deal? Shouldn’t we just keep fining the abusers? Not necessarily. We’ve found that many of the worst offenders will just continue writing checks and pay the fines. That doesn’t stop the bad behavior.
An agency should establish a cutoff point of 4-10 or whatever may be politically supported. After that number of unwanted alarms sounding, the site no longer gets response until it cleans up its act.
Proper notice should be sent to the owner/premise with a right to appeal and/or take corrective action for reinstatement. And remember this when you start working on your next ordinance: Approximately 90% of users have 2 or less alarm dispatches a year; less than 1% of permit holders will ever lose response. This is an excellent provision that members of the electronic security industry should all get behind.