Kevin Lehan, Executive Director of the Illinois Electronic Security Association (IESA), recently sent us an email with a story attached from Lincoln, NE. It addressed how the burglar alarm ordinance had reduced unnecessary police dispatch calls. It went on to briefly outline steps the fire department in Lincoln would like to take to duplicate the success of the burglar alarm ordinance.
Kevin’s submission contained information we hadn’t received. His thoughtfulness and initiative helps our overall effort to continue improving alarm management issues across North American (for both fire and burglar alarms). His note to us also spotlights how we often are informed about what is going on – through communication from others in our industry.
We urge you to send us information when any type of alarm management activity occurs in your community, the states where you do business, or even nationally. We have a wide network, and actively stay on top of the issues, but we are not perfect. We need help from others – like Kevin – to continue improving the job we do for you.
If you go to http://www.siacinc.org, you will find contact information for all of our staff who work on these issues. Their email and phone numbers are all there. We hope you already know most or all of our staff. If not, please start typing and send us a message or pick up the phone and give us a call.
As we capture more and better data, we’re better able to serve the electronic security industry, with growing improvements to how run alarm management programs across North America.