Seventh Year For The Police Dispatch Quality Award

We’re entering the seventh year for the Police Dispatch Quality (PDQ) award. Wow! It seems like yesterday that we started on this journey, working with co-sponsors Honeywell and Security Sales and Integration magazine, along with the Installation Quality (IQ) program (, and the False Alarm Reduction Association (FARA). Then, as now, we look to publicize and reward the best alarm management practices in the industry.

Why did we get started down this path? There were a number of reasons. First, we felt an award was a great way to recognize alarm reduction techniques being utilized by innovative companies. Secondly, it was our belief that by sharing best practices, the security industry in general would benefit by reducing unnecessary alarms.

That’s the short story. We believe the award has accomplished that goal, though we also would like to see more entries, which would demonstrate greater industry involvement in an important long-term goal for our growth. Past winners – Custom Alarm (2011), Brink’s Home Security, Vector Security, Alarm Detection Systems, Inc. (ADS) and Broadview Security (now ADT Security Services) – gain visibility and a selling point for current and future customers.

We salute these companies. Please spread the word by sharing this link: Any company interested in submitting for the award will find entry information there on SIAC’s Web site. Pass this blog post on to others in the industry. Pull together your company data, and send in your application. The deadline is February 28.


Executive Director of SIAC
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